FAQs

ANSWERS PROVIDED BY NANO ENVIRONMENTAL SOLUTIONS OWNER AND OUR CERTIFIED TECHNICIANS

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  • DOES BLEACH KILL MOLD?
    • Laundry bleach is not an effective mold-killing agent for wood-based building materials and is not effective in the mold remediation process. OSHA is the first federal agency to announce a departure from the use of chlorine bleach in mold remediation. In time, other federal, state, and public safety agencies are expected to follow OSHA's lead. The public should be aware, however, that a chlorine bleach solution IS an effective sanitizing product that kills mold on hard, non-porous surfaces and neutralizes indoor mold allergens that trigger allergies.
  • WILL I HAVE TO REMOVE EVERYTHING FROM MY HOME OR OFFICE?
    • No, everything in the room is treated with an EPA-registered, antimicrobial hospital disinfectant. Our certified technicians will ask you to leave the space we are treating for a short while, but you can return a few minutes after the technicians are finished.
  • WHAT IS THE CLEAN UP LIKE? WILL I HAVE TO WIPE EVERYTHING DOWN AFTER THE NANO ENVIRONMENTAL SOLUTIONS TREATMENT?
    • NO! It takes only five minutes for the product to eliminate all viruses, bacteria, mold, odors, and so much more. You do not need to wipe it off.
  • IS EVERYTHING GOING TO GET WET? DO I HAVE TO WAIT FOR IT TO DRY?
    • Our Nanostatic® Process treats with a very fine mist. Nothing will get wet.
  • I HAVE BLACK MOLD IN MY HOME/OFFICE, WHAT DO I HAVE TO DO? DO I HAVE TO MOVE OUT?
    • The most dangerous type of mold is Stachybotrys, otherwise known as “toxic black mold”. This type of mold can cause severe health-related problems, especially in young, elderly, or immune-compromised individuals.
    • If this type of mold is found in a work or home environment we recommend that people vacate the premises until mold remediation takes place and a post-inspection verifies that the mold has been eradicated.
    • Fortunately, Nano Environmental Solutions makes cases of Stachybotrys a priority. In most instances, we can complete a job in 1-2 days, at which point it would be safe to return to the property. You will not have to leave for weeks or months if you schedule your treatment quickly.
    • If demolition of sheetrock, carpet, or other building materials is required we can provide that service as well to make sure all contaminated materials are removed from the structure.
  • CAN YOU TEST FOR MOLD?
    • Yes. We do offer mold testing. We can take up to three samples from suspect areas to send to an independent laboratory for testing. The laboratory we use for testing is EMSL Analytical labs which have locations throughout the US and Canada and have been operating since 1981. They offer comprehensive unbiased results.
    • It usually takes one to two weeks after samples are taken to receive results. When we receive the mycology report we will send the PDF copy to you via email. A full report is anywhere from 11-15 pages long and explains each type of mold found in each sample taken.
    • While our inspections are free we do charge for mold testing. Testing is $150.00 for up to three samples.
  • HOW LONG WILL TREATMENT TAKE, AND HOW LONG WILL I HAVE TO BE OUT OF MY HOME OR OFFICE WHILE IT IS BEING TREATED?
    • This depends on the severity of the job and the scope of work needed to eradicate the mold. For less severe jobs you may only need to be gone for several hours. Many times we are able to treat a home while a client is at work.
    • More severe infestations may take several days. Especially in cases that require extensive demolition and or crawl space encapsulation.
    • While you will not want to be inside the home while the technicians are treating the structure, it is safe to return to the premises within one hour of treatment. This is because after our product is finished working it breaks down into harmless byproducts and leaves no toxic residue on surfaces. This aspect of our treatment makes it very desirable for people who have sensitivities to chemicals.
  • DO I NEED TO DO ANYTHING TO MY HOME OR OFFICE BEFORE TREATMENT?
    • While our solution is safe to use on food contact surfaces, make sure no fruit is sitting on countertops. If the insides of your cabinets are being treated make sure open bags and perishable items are stored elsewhere during treatment.
    • Other than removing perishable foods from the environment, there is no work for the client. You do not need to move furniture, clothing, or electronics. Our solution degrades quickly after doing its job into harmless byproducts. This prevents the need to move personal belongings and helps our clients get on with their lives without an upheaval in their daily routine.
    • Our NanoStatic Solutions© delivery system disperses the Sporeicide as an electrically charged mist that penetrates all areas of the home, crawl space, and ductwork. The particles which are released are smaller than a human blood cell and the electric charge causes them to seek out and destroy any mold, bacteria, fungus and viruses on contact.
  • HOW DO I KNOW IF I HAVE MOLD? HOW DO I FIND OUT?
    • In most cases, you know you have mold because you can see it. Mold usually shows up on the interior of a home in window sills, closets, under sinks, on furniture, around air vents, and on the ceiling in the case of roof leaks.
    • If you feel a noticeable increase in humidity upon entering your house, or you notice a strange musty odor there is a chance you have a mold problem.
    • You may have mold growing in your crawl space or attic long before you notice it on the inside of your home. Our inspectors are trained to look for signs of mold in hard to access places. They also use tools to check moisture levels and other indicators that mold may be an issue.
    • Nano Environmental Solutions offers free inspections to check for evidence of mold. If no observable evidence is found a mycology test can be taken to determine if there is a hidden source.
  • DO I NEED TO GET RID OF MY FURNITURE?
    • In most cases, you will not need to get rid of your furniture.
    • If you have mold growing on leather, wood, or veneer furniture we are usually able to clean the mold from the surface successfully and save the piece.
    • If mold is growing on cloth upholstery, or carpet it is a bit more difficult. While our solution does penetrate the fabric to kill the mold, it will not eradicate all stains left by the mold. We cannot make the furniture or carpet look like new, and you may choose to replace it if the stains cannot be removed with an upholstery cleaner.
  • DO I NEED TO MOVE MY PETS OUT OF THE HOME FOR TREATMENT?
    • Yes. It is a good idea to remove any animals from the home. While the solution we use is mild and non-caustic, it eradicates good bacteria as well as bad bacteria, funguses, and mold. Animals and humans have good bacteria growing on their skin, the surface of their eyes, and inside their nasal passageways. Animals and humans who are directly exposed for long periods of time may temporarily experience decreased immunity due to the die-off of good bacteria. Our technicians wear full respirators and Tyvek suits during treatment to prevent prolonged exposure.
    • The second reason we advise the removal of any pets is for the safety of the technicians. Our technicians will be dressed in baggy white suits and wearing masks. This may frighten even normally calm animals and cause them to act with aggression.
  • CAN YOU GET MOLD OUT OF MY AIR DUCTS?
    • Our basic treatment always includes sanitization of the air ducts. We are able to spray our electrically charged solution into the ductwork. It will travel throughout the system eradicating spores and preventing cross-contamination from one part of the structure to another.
  • HOW DO YOU KILL MOLD?
    • Mold, much like a plant, is a rooted organism. When bleach and stain removers are used to treat mold only the visible part of the organism is killed and it can grow back quickly from the roots. Our solution is an EPA registered specifically for killing mold and mildew. It accomplishes this by eliminating the food source of the mold and killing it at the roots. This ensures that it will not grow back.
    • Our solution also eliminates mold spores in the air and on surfaces.
    • This two-pronged attack is highly effective against even the most tenacious types of mold and fungi.
  • WHAT MAKES YOU DIFFERENT FROM OTHER COMPANIES?
    • Our solution and the electrostatic delivery system known as the Nanostatic Process set us apart from other mold remediation companies.
    • Our solution is mild and does not leave any harmful volatile organic compounds behind after it has done its job. Even though it is mild it is still strong enough and effective enough to use in hospital settings. The electrostatic delivery system ensures that every surface in the home or workplace is covered giving our product a higher success rate than companies that use other technologies.
    • We are so certain that we can give you the best results possible that we offer a one year guarantee on our mold remediation service.
  • DOES YOUR PRODUCT GET RID OF PET DANDER AND DUST?
    • Our product uses touchless technology to kill mold and disinfect. It is effective against microbial growth, viruses, and bacteria. It is also effective against bloodborne pathogens which can make you sick.
    • Pet dander and dust are not living material. Our product sanitizes and disinfects but to remove dander (which is dead skin) and dust the area must be physically dusted.
  • HOW LONG DOES IT LAST?
    • If the leak or other source of excessive moisture is repaired the mold remediation treatment should offer a permanent solution. If there is a new leak or source of moisture it could cause a new infestation of mold.
    • We offer a certificate of treatment that guarantees our treatment for one year. The guarantee applies to mold which grew from the original moisture source but does not cover mold which may grow from a new leak or moisture source.
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